Terms & Conditions

Last updated: January 6, 2026

Welcome to MyEventPrep. These terms explain how our service works and what we both agree to when you use it.

We've written these terms in plain language because we believe agreements should be clear, not confusing.

1. About these terms

By creating an account and using MyEventPrep, you agree to these terms. If you don't agree with any part of these terms, please don't use the service.

MyEventPrep is operated by Jeff Wickens, a sole proprietor based in Vancouver, British Columbia, Canada.

If you have questions about these terms, contact us at support@myeventprep.com.

2. Who can use MyEventPrep

To use MyEventPrep, you must:

• Be at least 18 years old
• Provide accurate information when creating your account
• Keep your account secure (don't share your password)
• Use the service in compliance with all applicable laws

You're responsible for all activity that happens under your account.

3. How MyEventPrep works

Your free event

When you sign up, you can create and manage one event completely free. This lets you try MyEventPrep and see if it works for you before paying anything.

Upgrading to unlimited events

To create more than one event, you'll need to upgrade to a paid subscription. This gives you unlimited events with no restrictions.

Monthly subscription

Your subscription automatically renews each month until you cancel. You'll be charged on the same day each month.

Payment

We use Stripe to process payments securely. By subscribing, you authorize us to charge your payment method each month.

If a payment fails:

• You won't be able to create new events
• Your existing events and data remain accessible
• We'll let you know and give you a chance to update your payment method
• If payment isn't resolved within 7 days, your account may be downgraded to the free plan (one event only)

4. Cancellation and refunds

You can cancel anytime

There are no long-term contracts or commitments. Cancel your subscription whenever you want from your account settings.

When you cancel:

• You keep full access to all features until the end of your current billing period
• You won't be charged again
• Your account automatically switches to the free plan (one event) when the billing period ends

30-day money-back guarantee

If you're not happy with MyEventPrep within the first 30 days of your first paid subscription, contact us at support@myeventprep.com and we'll refund your payment, no questions asked.

After the first 30 days, subscriptions are non-refundable, but you can cancel anytime to avoid future charges.

5. Your data and content

You own your data

All the event details, inventory information, pricing, and other content you create in MyEventPrep belongs to you.

License to us

By using MyEventPrep, you give us permission to store, process, and display your data so we can provide the service. This license ends when you delete your data or close your account.

We'll never use your data for anything other than providing and improving MyEventPrep. We'll never sell your data.

Data after cancellation

Data retention and deletion are handled as described in our Privacy Policy. If you cancel your subscription or close your account, your data will be retained temporarily to allow for account recovery, and then permanently deleted in accordance with that policy.

Backups

We maintain regular backups of all data to prevent loss. These backups are kept secure and eventually deleted in accordance with our backup retention policies.

6. How to use MyEventPrep responsibly

Acceptable use

MyEventPrep is designed to help vendors prepare for events. Please use it for its intended purpose.

You agree not to:

• Violate any laws or regulations
• Impersonate others or provide false information
• Attempt to access other users' accounts or data
• Upload viruses, malware, or other harmful code
• Use automated systems to scrape or copy content from MyEventPrep
• Resell, redistribute, or share your account access
• Abuse our support team or other users
• Attempt to reverse engineer or copy MyEventPrep's code or design
• Use MyEventPrep in any way that could harm, disable, or overload our services

If we believe you're violating these terms, we may suspend or terminate your account.

7. Service availability

Uptime goal

We aim to keep MyEventPrep available and running smoothly most of the time

No guarantees

While we work hard to keep MyEventPrep running smoothly, we can't guarantee the service will always be available or error-free. Things like scheduled maintenance, emergency repairs, technical issues beyond our control, and internet connectivity problems may occasionally cause interruptions.

We'll do our best to give you advance notice of planned downtime.

"As-is" service

MyEventPrep is provided "as is" without warranties of any kind. We make no guarantees that the service will meet your specific needs or expectations, though we certainly hope it does.

8. Changes to MyEventPrep

We're constantly improving MyEventPrep. This means we may:

• Add new features
• Change or remove existing features
• Update pricing for new subscribers (your price stays the same as long as you remain subscribed)
• Modify how certain features work

We'll let you know about significant changes via email or a notice in MyEventPrep.

9. Changes to these terms

We may update these terms from time to time. If we make significant changes, we'll:

• Email you at least 30 days before the changes take effect
• Post a notice in MyEventPrep
• Update the "Last updated" date at the top of this page

By continuing to use MyEventPrep after changes take effect, you agree to the updated terms.

If you don't agree with the changes, you can cancel your subscription before they take effect.

10. Intellectual property

What we own

MyEventPrep's design, code, features, branding, and functionality are owned by us and protected by copyright, trademark, and other intellectual property laws.

You can use MyEventPrep as intended, but you can't copy, modify, or redistribute any part of it.

What you own

You retain all rights to the content and data you create in MyEventPrep.

11. Third-party services

MyEventPrep connects with and uses third-party services like:

• Stripe (payments)
• Square (optional sales data integration)
• Supabase (data storage)

These services have their own terms and policies. While we’re not responsible for how third-party services operate, we’ve chosen them carefully and rely on them to provide key parts of MyEventPrep.

If you connect your Square account, you're also agreeing to Square's terms of service.

12. Limitation of liability

To the fullest extent permitted by law, we're not liable for:

• Lost profits or revenue
• Lost data (beyond what we can recover from backups)
• Indirect, consequential, or incidental damages
• Issues caused by third-party services
• Any damages exceeding the amount you paid us in the last 12 months

This doesn't affect your statutory rights under Canadian consumer protection laws.

Nothing in these terms limits liability where it cannot be limited under applicable law, including liability for fraud or willful misconduct.

13. Termination

You can leave anytime

You can close your account at any time by contacting us at support@myeventprep.com.

We can terminate accounts

We reserve the right to suspend or terminate accounts that:

• Violate these terms
• Engage in fraudulent activity
• Abuse the service or our support team
• Remain unpaid beyond our grace period

If we terminate your account, we’ll handle your data in accordance with our Privacy Policy. In most cases, we’ll provide notice before termination unless immediate action is required for security or legal reasons.

If we terminate your account for violations, you won't receive a refund.

14. Disputes and governing law

Governing law

These terms are governed by the laws of British Columbia, Canada, without regard to conflict of law principles.

Dispute resolution

If you have a problem with MyEventPrep, please contact us first at support@myeventprep.com. We'll do our best to resolve it.

If we can't resolve a dispute informally, any legal action must be brought in the courts of British Columbia, Canada.

15. General legal stuff

Entire agreement

These terms, along with our Privacy Policy, make up the complete agreement between you and MyEventPrep.

Severability

If any part of these terms is found to be unenforceable, the rest of the terms still apply.

No waiver

If we don't enforce a part of these terms, that doesn't mean we're giving up our right to enforce it later.

Assignment

You can't transfer your rights under these terms to anyone else. We may transfer our rights to another company (for example, if MyEventPrep is acquired), but your rights under these terms won't change.

16. Contact us

Questions about these terms? We're here to help.

Email: support@myeventprep.com

We'll respond as quickly as we can.

Thanks for reading. We're glad you're here, and we're committed to making MyEventPrep helpful for your events.